Putting the people first.
With the rise of Artificial Intelligence (AI), businesses are constantly looking for ways to incorporate AI-powered services into their operations. However, the focus is often on the technology and its capabilities rather than the human experience. This can lead to ineffective and even harmful outcomes for businesses, such as low user engagement and reputational damage.
In this talk, we'll explore the crucial role of human-centered design in the development of AI-powered services and how it can benefit businesses. By understanding human needs and desires through design, businesses can improve the user experience, increase engagement, customer satisfaction, brand loyalty, and ultimately drive business success. We'll also discuss potential risks with data biases and how inclusive design and user testing can help mitigate these challenges.
By attending this talk, you'll learn how human-centered design can shape the future of AI-powered services for business success. Join us for an insightful and thought-provoking discussion on the intersection of technology, humanity, and business.
Goto 10 är en arena där individer och organisationer kan dela kunskap, idéer och perspektiv. Detta event speglar arrangörens åsikter och delas inte nödvändigtvis av oss på Goto 10 och Internetstiftelsen. På Goto 10 får idéer och kunskap testas, diskuteras och utvecklas så länge de följer våra riktlinjer.